Frequently Asked Questions

HOW DO I KNOW WHICH PRODUCTS WORK BEST FOR MY HAIR?

All of our products are formulated to work for all curl types. However, if you need direction on which products to order, please refer to our "Discover my Texture" page or sign up for a 1-on-1 Texture Consultation.

CAN YOUR PRODUCTS BE USED ON KIDS' HAIR?

Our products are formulated with non-toxic ingredients suitable for children aged 2 and over. We would recommend a patch test on the skin if your child has known allergies. Please refer to our "Kid Approved" products for recommendations.

I HAVE REALLY THICK HAIR. WILL THE AMOUNT OF PRODUCT BE ENOUGH FOR MY HAIR?

One awesome fact about our products is that they are highly concentrated with oils, humectants, and moisturizing properties. A little goes a long way with our products and we would suggest starting with the recommended size amount on the back of the product and adding more as needed. 

CAN YOUR PRODUCTS BE USED ON RELAXED/CHEMICALLY TREATED HAIR?

Yes most of our products can be used on relaxed/chemically treated hair. Refer to "Shop by Hair Challenge" section to see more.

CAN YOUR PRODUCTS BE USED ON GREY HAIR?

Yes most of our products are colorless which will not stain grey hair. Most of our products are safe to use on grey hair.

WHERE CAN I FIND THE INGREDIENTS FOR YOUR PRODUCTS?

Ingredients for our products can conveniently be found under each product description on the products page along with directions on how to use them.

WHERE DO YOUR ITEMS SHIP FROM?

Our items are shipped from the USA. We are located in Atlanta, Georgia.

CAN I REFUND OR EXCHANGE?

We have a 30 day guarantee and items may be returned or exchanged within that time frame. Items must be unopened and unused. Please email us at customerservice@bellemaynaturals.com for request a return or exchange. Please see our Return Policy for further details.